Configure S3-compatible storage for media files. This includes AWS S3, MinIO, DigitalOcean Spaces, and other
S3-compatible services.
For AWS S3, use the default. For MinIO/others, use your custom endpoint.
Required for AWS S3. Optional for MinIO and other providers.
Public URL for accessing files (if different from endpoint).
How media should be delivered in webhook events.
Number of days to retain files in S3 before deletion.
Enable for MinIO and some S3-compatible providers.
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Test Connection
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History Configuration
Message History
Number of messages to keep in history database. Set to zero to disable history.
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Instance Language
Message Language Settings
Choose the language used for this instance's internal messages (e.g., "sent via api", "sent via phone" on
Chatwoot).
This language will be used to translate internal strings generated by the API.
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Proxy Configuration
Proxy Settings
Configure HTTP/HTTPS or SOCKS5 proxy for WhatsApp connections. Useful for network restrictions or enhanced
privacy.
Enable or disable proxy for this instance.
Include protocol (http://, https://, or socks5://) and port. Authentication can be included in URL
format.
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HMAC Configuration
HMAC Key Settings
Configure HMAC key for webhook security. This key will be used to verify webhook authenticity.
Important Security Notice
The HMAC key will be hidden after saving for security reasons.
• You won't be able to view it again
• Save a copy in a secure location before proceeding
• If lost, you'll need to generate a new key
Minimum 32 characters for security. Keep this key secret!
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Chatwoot Integration Configuration
Chatwoot CRM Integration
Configure Chatwoot integration to sync WhatsApp conversations with your Chatwoot CRM. Features include
automatic contact sync, bidirectional messaging, media support, and conversation management.
Enable or disable Chatwoot integration for this instance.
Connection Settings
If enabled, status updates (stories) will be forwarded to Chatwoot.
Base URL of your Chatwoot instance (e.g., https://app.chatwoot.com)
Your Chatwoot account ID
API access token from Chatwoot
Inbox Settings
Name for the inbox in Chatwoot (defaults to instance name if empty)
Automatically create inbox in Chatwoot if it doesn't exist
Message Settings
Add agent signature to messages sent from Chatwoot
Delimiter for message signatures (default: \n\n---\n)
Conversation Settings
Automatically reopen closed conversations when new messages arrive
Set new conversations as pending status
Merge contacts with Brazilian phone number variations (with/without 9th digit)
Import messages from WhatsApp groups to Chatwoot
Webhook Information
Configure this URL in your Chatwoot inbox settings to receive messages from agents
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Add New Instance
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User Info
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User Avatar
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Send Text Message
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Delete Message
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Group Details
Group Name
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Description
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Participants
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Created
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Participants
Basic Actions
Admin Actions
Danger Zone
Create New Group
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Create Group
Join Group
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Preview Group
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Edit Group
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Group Settings
Message Permissions
When enabled, only group admins can send messages to this group.
Group Information
When enabled, only group admins can edit group name, description, and photo.
Disappearing Messages
Messages will automatically disappear after the selected time.
Group Photo
No Photo
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Manage Participants
Add Participants
Click "Load Contacts" to populate the list.
Select contacts to add
Current Participants
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Edit Group Information
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Group Invite Link
Current Invite Link
Share this link to invite people to join the group.
Reset Invite Link
Resetting the invite link will invalidate the current link and create a new one. Anyone with the old link
will no longer be able to join.